Shipping policy

Estimated Shipping Time

Your order will be dispatched within 14 days after the payment has been successfully completed.
Delivery times after dispatch vary significantly depending on each country’s postal conditions and customs processing.

Customs Duties & VAT

We ship under the DAP (Delivered At Place) term.
Product prices and shipping fees do NOT include customs duties, VAT/GST, or any other import taxes.
Depending on your country, you may be required to pay these charges to your local customs office or delivery carrier upon arrival.
These fees are the responsibility of the recipient.


Packaging & Shipping

Shipping fees include the cost of packaging materials.
We do not accept requests for specific delivery dates such as please deliver by XX day.
You may choose between Small Packet or EMS for your shipping method. A tracking number will be provided after dispatch. Please check the delivery status on your local postal service’s website once it has shipped.
If a package is returned due to an incorrect address, unclaimed parcel, or expired holding period, the customer will be responsible for the cost of reshipping. If additional fees occur during the return process (such as return postage or customs fees in the destination country), these may also be charged to the customer.
Returned items will be held for 60 days. If we do not receive instructions within this period, the item may no longer be eligible for reshipment.